Industries & Solutions

Boost Travel Agency Sales with Live Website Chat

The proliferation of discount travel agencies and automated ticketing websites in the last few years has dramatically increased the competition in the travel industry, making it harder than ever to attract customers and make a profit.

These days, travel agents need to be savvier than ever to stay ahead. They must combine their knowledge and experience with exceptional customer service to maintain and expand their client base. They must make their expertise available to as many potential clients as possible. Live support chat enables agents to do to this.

Talk 2 Us allows agents to make friendly, personable contact with each and every visitor to the agency website. It can make your website visitors feel as though they have passed through those glass doors of your agency. You can greet them when they enter. You can sit them down at your virtual desk and ask them where want to go and help them in real time with airline and hotel reservations. You can show them online "brochures" and send them to pages showing special discounts and promotions. If your clients need visa or passport services, you can direct their browser to one of your online business partners.

Live chat is also the ideal solution for providing instant assistance to the occasional customer that needs to make last minute changes in travel arrangements, and the occasional online visitor that needs to book a flight immediately and doesn't have time to wait for an email response.

Live website support on your website projects the image that your agency is customer service oriented. The Live Help button instills confidence in uncertain first-time customers and people not used to making travel arrangements over the Internet. The Live Help button shows people that a real person will be available to help them in the future if they need customer support.

Talk 2 Us live chat is the website tool that elevates your travel agency above the competition with live sales and superior customer service. It's the standout feature that will make your website visitors choose you over your competitors.


Key Advantages of Using Talk 2 Us in Travel Sales

		Provide Instant Answers
		Any information that can be given over the phone can be given quicker and more efficiently with live chat.

		Send Travel Photos and Maps
		Show your website visitors pictures of travel destinations, hotel accommodations, maps of foreign cities, and more during the chat session.

		Improved Agent Multitasking
		Unlike with telephone conversations, one agent may assist several online visitors at the same time, which decreases customer hold times.

		Fast and Efficient Communication
		Talk 2 Us facilitates transferable chats and agent-to-agent chats for additional help.