Industries & Solutions

Having Talk 2 Us live chat feature on your website allows you to fill these needs. Customer support chat is the e-commerce tool that enables you to make friendly, personable contact with each and every visitor that comes to your retail website.

Talk 2 Us can make your website visitors feel as though they are visiting a brick and mortar retail store. They can be greeted when they enter; products that suit their needs can be shown to them. If they need assistance, their questions can be answered in real time. Promotions and discounts can be offered to them while they are browsing. Such real-time interaction provides a high quality shopping experience. Customers will remember their positive experience and keep coming back.

Having live support on your website projects the image that your company is service oriented. The Live Support button itself on your website will foster confidence in uncertain, first-time customers. The button shows that a live person will be available to help if they have customer service issues.

Behind-the-scenes tools make Talk 2 Us useful for marketing professionals. The operator console gives information about site visitors, such as the referring page. This information can be used to gauge the effectiveness of cost-per-click and search engine advertising campaigns. No more money will be wasted on ineffective keywords and poorly placed advertisements.

" Talk2Us Live chat is a serious sales and customer support tool that will help you turn your website visitors into clients. "

Key Advantages of Using Talk 2 Us in E-Commerce
		Increased Sales
		Real-time website visitor interaction adds a live sales person to your static retail website.
		Cost Effectiveness
		Online support will decrease your toll-free phone bill.
		Marketing Tool
		Information from website monitoring helps with the improvement of marketing strategies.
		Fast and Efficient Communication
		Talk 2 Us facilitates operator-to-operator chats for additional sales assistance