Industries & Solutions

Accelerate Auto Sales with Live Website Chat

Here's the scenario. You own a car dealership. A prospective customer visits your lot and starts browsing around, checking out your vehicles. Do you let this person walk around unassisted until he or she finally wanders off to a competitor's lot? Or does one of your sales representatives go out to greet the customer to start the sales process? Online auto sales are no different.

Talk 2 Us live chat makes your website visitors feel as though they are visiting your dealership in person. You can greet them on the lot. You can sit them down at your virtual desk, pre-qualify them, and discuss with them in real time the kind of cars that would best suit their budget and needs. You can show them online manufacturer brochures and send them to pages showing special discounts and promotions and direct them to other departments, such as parts and accessories. If your customers need special financing, you can help them quickly by directing their browser to the site of a preferred auto loan carrier.

Talk 2 Us also allows sales personnel to see which autos website visitors are looking at and how much time they are spending on each one. At any time, sales reps can proactively invite these website visitors to discuss what they are looking for. Your salesperson may then use the opportunity to increase the visitors' interest so that he or she will want to visit the dealership in person.

If you run Sunday ads, it is absolutely imperative to have live help chat on your website. Live chat will enable home shoppers to ask questions in real time about autos they see in the paper. Once visitors go to your website, they can also see vehicles that were added to the inventory after the ad went to press. While your site visitors are on your website, they might even find something else that interests them.

If you run nation-wide ads for vintage or collectable vehicles, potential customers living out-of-state will be able to contact you easily without having to make a toll call. Talk 2 Us push feature will allow you direct your visitor's browsers to pages of close-up photos.

Is your dealership closed on Sundays and holidays? No problem. Talk 2 Us online architecture allows you to monitor the website for chats 24 hours per day, 7 days per week, from any computer with connection to the Internet. You can even answer customer questions about listings from a home location.

" Talk 2 Us is the online tool that supercharges your dealership website with live sales. It's the high octane customer service feature that will allow you to race past your competitors."


Key Advantages of Using Talk 2 Us in Auto Sales

		Live Sales 24/7
		Sales reps can monitor the dealership website for chat requests 24 hours a day, 7 days a week, from any location, from any system connected to the Internet, even while the dealership is closed.

		Send Brochures and Promotions
		Show your website visitors manufacturer brochures and offer them special discounts and promotions.

		Improved Sales Staff Multitasking
		One salesperson may assist several online visitors at the same time. No one gets put on hold.

		Easy to Set Up and Use
		Talk 2 Us live chat is simple to install and can be added to your dealer website in as little as 15 minutes.